Great Customer Service at e-Dialog

It’s is time for me to praise e-Dialog again, this time about their customer service.  We set up an email improperly last week and scheduled it to go out yesterday at 9:00 AM.  When it didn’t go out, I tried to figure out what was wrong, but being a newbie, I couldn’t.  After sending them an email they took a look at it, fixed the problem, and the email went on its merry way.  All this on a long weekend.

More positive updates to come, I am sure.

BTW, if you are an e-Dialog user, I’d be interested in setting up an online forum or users group.  I’d like to be able to discuss how to use their tool-set with other, more experienced users.

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